Hamilton-first careAlso serving Burlington, Oakville, and St. Catharines

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In-home support, thoughtfully arranged

Trusted Home Care Services in Hamilton

Support for seniors, adults returning home after a hospital stay, and family caregivers who need a break. Tell our Hamilton care concierge what would help, and get a clear quote before you decide.

Vicaria Care serves Hamilton, Burlington, Oakville, and St. Catharines.

Prefer WhatsApp? Message our conciergeNot ready to request care? Make a private Home Support Summary
  • Local concierge
  • Personally matched
  • Clear quote before care
An older adult reviewing a weekly calendar with a caregiver at home
Illustrative image

A more human way to arrange care

You need the right person, not a directory of profiles.

Finding support for someone you love can feel like a second job. Vicaria Care gives you one knowledgeable point of contact who helps understand the situation and move it forward.

We combine personal coordination with simple digital tools, so families get human guidance without losing visibility or control.

Ways we can help

Practical support for everyday life at home.

Start with the need, not the label. Your concierge can combine these home care services into one support plan that makes sense for the day-to-day.

Companion care

Conversation, shared activities, friendly visits, and reassuring company at home.

Personal support

Respectful help with dressing, grooming, bathing, eating, and everyday routines.

Meals & home help

Meal preparation, light housekeeping, laundry, and practical support for a calmer home.

Respite care

Dependable relief so family caregivers can rest, attend appointments, or simply recharge.

Mobility & reminders

Support moving safely through daily routines, plus non-clinical medication reminders.

How it works

From “we need help” to a clear next step.

You can begin online or speak with us directly. Either way, a real person stays involved.

Start a care request Plan support before you contact us
  1. 01

    Tell us what would help

    Request care online, call, or message us. Share the routines, preferences, and timing that matter to your family.

  2. 02

    Your concierge listens

    A real person follows up to understand the support, schedule, language, preferences, and location that matter to your family.

  3. 03

    Review your match

    You receive the proposed support plan, caregiver information, and a clear personalized quote before deciding whether to confirm care.

A thoughtful match

How we choose a caregiver.

Your concierge turns what matters to your family into a practical, transparent caregiver match.

01

We listen first

Your concierge starts with your family’s needs, routines, schedule, and what would make care feel comfortable.

02

We consider the practical fit

Availability, relevant experience, language, personal preferences, and the caregiver’s travel area all shape the proposed match.

03

You review the care plan

We explain the proposed support, schedule, and what the caregiver would help with before care begins.

04

You decide with clear information

You receive caregiver information and a clear personalized quote, with time to ask questions before confirming care.

Review the match before care begins. Ask about the proposed plan and caregiver, and confirm only when the arrangement feels clear. Caregiver screening and safety questions →

Local by design

Hamilton first, with support across nearby communities.

Our preferred service area is Hamilton. We also arrange care in Burlington, Oakville, and St. Catharines when the right caregiver and schedule are available.

Straightforward pricing

A clear quote before you confirm care.

Cost depends on the support required, visit length, timing, and availability. Tell us what you need and we will explain the plan and price before you make a commitment.

Ask about care and pricing

Your care, kept together

Already using Vicaria Care?

Open your secure workspace to request support and keep up with visits, messages, and care details.

Open Vicaria Care
Vicaria Care app showing a request for companionship, meal preparation, light home help, or personal support
Vicaria Care app showing care tasks and home preferences
Real Vicaria Care screens

About Us

Two Founders, One Mission

Vicaria Care is the in-home care service of Vicaria Health Inc. Our purpose is to make practical support easier for families to arrange.Meet Vicaria Care →

Portrait of Maurin Casella, certified health coach and Vicaria Care founder

Maurin Casella

General Medicine · Pathology · Health Coaching

Health coach with over 20 years of clinical training in General Medicine and Pathology. Graduated as a Health Coach from the Institute for Integrative Nutrition (IIN) in New York.

After undergoing surgery that resulted in kidney loss, Maurin learned how much everyday routines matter while recovering at home. That perspective informs how Vicaria Care plans meals, mobility, and settling back in after a hospital stay.

Portrait of Yamilet Pina, certified health coach and Vicaria Care founder

Yamilet Pina

Integrative Medicine · Urology · Health Coaching

Health coach with over 20 years of clinical training in Integrative General Medicine and Urology. Graduated as a Health Coach from the Institute for Integrative Nutrition (IIN) in New York.

After moving to Canada in 2021, Yamilet experienced firsthand the communication challenges that non-native English speakers face in healthcare. That experience shapes how Vicaria Care listens carefully and communicates clearly with families.

Our Mission

Bridging Healthcare Gaps in Our Community

To help families in our community, especially Hispanic families, arrange dependable support at home. We start with careful listening, communicate clearly and respectfully, and stay involved from the first conversation through to the caregiver match.

  • Personal Coordination
  • Clear Communication
  • Cultural Sensitivity

Yamilet and Maurin completed their medical training in Cuba. They are not licensed physicians in Ontario and do not diagnose conditions or prescribe treatment in Canada.

Common questions

A few things families often want to know.

Have a different question? Call or message us and a real person will help.

What kind of care does Vicaria Care provide?

We arrange support at home, including companionship, personal support, meals, light home help, respite, mobility support, routine reminders, appointment accompaniment, and hospital-to-home help.

How quickly can care begin?

Timing depends on your needs, location, schedule, and caregiver availability. Your concierge will discuss urgency and give you a realistic next step after reviewing the request.

How much does care cost?

Every care request is different. We first understand the support, schedule, and preferences that matter to your family, then provide a clear personalized quote before you confirm care.

What happens after I submit a care request?

A concierge reviews your request and follows up to understand your family’s needs. We then consider the practical caregiver fit and share the proposed support plan, caregiver information, and a clear personalized quote before you decide whether to confirm care.

Can I speak with someone instead of requesting online?

Yes. Call (365) 336-9757, message us on WhatsApp, or email info@vicaria.ca. A family account is not required to have the first conversation.

Can we request specific caregiver preferences?

Yes. Tell us about language, routines, gender preferences, pets in the home, mobility needs, and anything else that would help create a comfortable match.

Does Vicaria Care provide nursing or emergency services?

No. Vicaria Care is not an emergency service. For a medical emergency, call 911. We arrange support with daily life at home, while nursing and clinical services should be arranged with an appropriately licensed provider.

Let’s talk about home

You do not have to figure this out alone.

Tell our concierge what your family needs. We will listen and help make the next step clearer.

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